For certain events, It is EXTREMELY important that you pick up your physical ticket at the corresponding box office. To see the method of fulfillment for your event, please see below. Failure to follow instructions will result in denied entry and ALL sales are final – NO REFUNDS.

New York Events

1. Pick up information for Audubon and Serenity ONLY:

During these Times:

Sunday, Dec 31st[11am – 7pm]


Pick up Location:
Pier 40 – 353 West St,
New York, NY 10014

2. Pick up information for Cornucopia Destiny and Cornucopia Majesty ONLY:

During these Times:

12/4/17 – 12/7/17[11am – 6pm]
12/11/17 – 12/15/17[11am – 6pm]
12/18/17 – 12/22/17[11am – 6pm]
12/26/17 – 12/29/17[11am – 6pm]
Saturday, Dec 30th[11am – 8pm]
Sunday, Dec 31st[11am – 6pm]

Pick up Location:
iEvents.com Box Office
32 Union Square East
Suite 211 [North Elevator] New York NY 10003
(Between Babies R Us &  TGI Fridays)

3. Pick up information for Infinity Yacht ONLY:

In order to expedite check in on New Years Eve we will have your boarding packages available for pick up. These will include your boarding passes and wristbands necessary to join us onboard the yacht. These packages will be available STARTING Wednesday, December 27th and everyday till New Years from 11am to 4pm (EST). We strongly encourage all guests to come to our offices at Pier 40 (353 West St, New York, NY 10014) prior to December 31st to pick up your boarding packages for your New Year’s Eve Cruise.

Please print or have your ticket available on your mobile phone when coming to pick up your boarding package.

New Years Eve will be a very busy evening, to avoid waiting in extra lines, we strongly encourage you to come pick up your boarding package in advance but they will also be available on December 31st from 11am till boarding.

Also, we encourage a semi-formal dress code for this event.

If you have any questions please email us at NYEvents@hornblower.com or  do not hesitate to contact our team at 646-576-8400.

The following events are Print at Home / E-Tickets. You don’t need to pick up your tickets. You can show your e-ticket on your smartphone or feel free to print out.

  • The Atlantis Yacht
  • The Sundancer Yacht
  • Queen of Hearts
  • The Amberjack V
  • Paddle Wheel Queen
  • The Great Point
  • The Statue V
  • The Festiva